Quality Management

Quality to KACO new energy means supplying customer satisfaction. The absolute target for us is the zero-defect strategy.

We strive to maintain product and service quality at highest levels, not only by minimizing mistakes, but also through creating a comprehensive process in which we optimize our performance regarding cost and timing, as well as to achieve and to develop a steadily high level of customer satisfaction.

An integral part of this process is the selection of material and service supply. Today’s short lead times and complex product contents require a cross-functional interface management to avoid losses within the value added chain.

Cooperation between us and our suppliers is our way to fulfil the needs of KACO new energy customers concerning quality. A final product which entirely satisfies our customer needs is only reachable if all steps of the entire process are precisely coordinated.

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